But it is getting power I check the wires ot OS around 21vac and the pins do make contact. Also if it is not setup would it make the doorbell ring when the button pressed because when I press the button nothing happens. And not sure why it is green because it is not compact to much network. App constantly crashes and Skybell HD doorbell constantly loses connection to.

Other than that seems functional because sometimes all the lights are off and seems when motion is detected it lights turn green again (steady green). Cannot connect to server to setup So far this app has been a disaster. I tried to reset it for about 4 or 5 times but no luck. We are available to help Monday - Friday 7:00 am - 5:00 pm Pacific, and Saturdays 9:00 am 1:00 pm Pacific). If you need assistance with your SkyBell Video Doorbell, please contact or call 88 for live support. When the unit 'reboots' all lights turn off then again button green and top red for about 2 seconds then steady green. This app is for the SkyBell HD and the SkyBell Trim video doorbells. But soon as I installed it (it is a mechanical ical door chime so installation is straight forward) the lights came on top was red for a second or two then steady green and the button remains steady green from the get go, I tried holding the button for longer than a minute and during f this ot seems the system rebooted but I couldn't get to the flashing green and red. I recently bought a skybell hd from ebay said it is functional.

Skybell hd won't sync